Job Description
Inside Sales Representative (ISR)
We're hiring a sales-driven Inside Sales Representative (ISR) to accelerate revenue across 3D printing solutionsincluding printers, materials, software, and serviceswith a strong focus on large enterprise account lead cultivation and horizontal expansion. You'll own the inside sales motion end-to-end: converting inbound demand, prospecting into named accounts, building pipeline, multi-threading stakeholders, and closing business.
This role is ideal for a mid-level seller (35 years) with experience in the 3D printing/additive manufacturing space who thrives on activity, follow-through, and winning complex deals.
Responsibilities
- Own revenue targets by managing opportunities from discovery through close (qualification, solution packaging, quoting, negotiation, and PO close).
- Cultivate enterprise accounts by turning early interest into qualified opportunities through consistent, value-led outreach and timely follow-up.
- Multi-thread and stakeholder map across engineering, operations, procurement, R&D, finance, and leadership to reduce single-thread risk and accelerate decisions.
- Drive horizontal expansion by identifying additional use cases across departments, business units, and sitesturning initial wins into broader adoption.
- Build account plans for priority enterprise targets, including whitespace analysis and next-step sequencing to create pipeline predictability.
- Sell the full solution stack by bundling printers, materials, software, and services into outcome-based proposals aligned to customer priorities.
- Run crisp discovery to confirm application fit, decision criteria, buying process, budget, and timelinethen convert this into a clear close plan.
- Coordinate demos, trials, and samples with technical teams to advance evaluations and reduce technical risk.
- Navigate procurement workflows including vendor onboarding, RFQs (as needed), purchase orders, and common education buying cycles.
- Expand and retain customers through reorders, renewals, software licenses, service packages, and upsell/cross-sell opportunities.
- Maintain strong CRM discipline with accurate stages, notes, next steps, and forecasting updates.
- Partner cross-functionally with marketing, field sales (if applicable), applications/engineering, and operations to improve conversion and customer experience.
Success Metrics
- Consistently hits monthly/quarterly goals while maintaining healthy pipeline coverage.
- Converts inbound leads quickly and effectively with high-quality qualification and strong next-step control.
- Builds predictable pipeline through disciplined outbound prospecting into named enterprise accounts.
- Establishes multiple relationships per account and consistently multi-threads key stakeholders.
- Expands initial pilots or single-site wins into cross-department and multi-site rollouts.
- Keeps CRM accurate enough to support forecasting and leadership visibility.
Requirements
- 35 years in B2B inside sales and/or education sales with quota responsibility.
- Experience at a 3D printing/additive manufacturing company (equipment, materials, services, software, or adjacent).
- Proven ability to manage an inside sales process (discovery? qualification? proposal/quote? negotiation? close).
- Comfortable selling technical solutions to mixed audiences (engineering, lab managers/faculty, operations, procurement).
- Strong follow-up habits, objection handling, and pipeline management.
- CRM proficiency (Salesforce, HubSpot, or similar).
Preferred Qualifications
- Experience supporting enterprise evaluations (demos, pilots, trials) and converting them into broader adoption.
- Familiarity with electronics-related applications or manufacturing/R&D environments.
- Exposure to education procurement cycles (higher education, community college, CTE/STEM programs).
- Experience working with channel partners/resellers (especially in education).
Key Competencies
- Competitive, resilient, and action-oriented
- Excellent phone/email communication and deal control
- Organized with strong activity cadence and follow-through
- Able to learn technical products quickly and sell value confidently
- Collaborative mindset with ownership of outcomes
Optomec
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